Support

We're here to help you get the most out of Xray - Chat Insights.

Frequently Asked Questions

How do I analyze a chat?

Open the app, tap "Analyze Chat", paste your exported chat text, and tap "Analyze". Our AI will process the conversation and provide detailed insights within seconds.

How do I export a chat from WhatsApp?

In WhatsApp, open the chat you want to analyze, tap the three dots menu (or the contact name on iOS), select "More", then "Export Chat". Choose "Without Media" and share the text file with Xray.

Is my chat data stored?

No. Your chat text is processed in real time and is not stored on our servers after the analysis is complete. We take your privacy seriously.

How do credits work?

Each analysis or next-step advice uses one credit. You can purchase credits directly in the app through the store. Credits do not expire.

How do I restore my purchases?

Credits are linked to your account. Simply sign in with the same Google or Apple account you used when purchasing and your credits will be restored automatically.

Contact Us

If you need further assistance, have feedback, or want to report an issue, please reach out to us:

Email: safakgungor00@gmail.com

We typically respond within 24-48 hours.